- BMC Software India-Centre’s
successful journey evolved from being a ‘Cost Arbitrage’ to
‘Customer-Centricity’.
- Zinnov Awards program is a
benchmark for the MNC R&D ecosystem.
BMC Software India just like many other Global In-house Captive (GIC) centers started as a cost arbitrage proposition 13 years ago. BMC Software India deliberately and methodically moved higher in terms of it’s contribution to HQ. Benchmarking four distinct phases of the transformation journey, BMC Software India increased the value proposition; increased product ownership; enhanced innovation initiatives and moved to achieve customer-centricity in each of the phases respectively. Along the journey it won many accolades such as Best Place to Innovate award, Best Facilities awards and High Impact Global Role model award.
Innovating for advanced technology management for Businesses and Markets, the model has simplified the global workflow into the following pillars:
- Revenue and Market Influence
- Innovation & Thought
Leadership
- The Place to Work
- Strategy & Operational
Efficiency
“Incubation Team that took roots in India was behind successful launch of three new products and now has team members in Ukraine and US. Incubation team follows “fail early fail often” model and has accelerated rate of innovation for BMC globally. To do so from India center is quite unique and groundbreaking” said Suhas Kelkar, BMC’s chief technology officer for APAC region.
“The passion, vision and capabilities of the India leadership team stands testimony to the culture of bottoms-up innovation and customer centricity fostered at the India center. We are always pushing the envelope on what we can contribute from India”, said Shashank Bhushan, who heads human resources for APAC region.
BMC Software India today stands tall as a strategic partner for the headquarters
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